At Asambu Hills, we take pride in delivering high-quality, natural products. Due to the nature of food and herbal items, our return policy is as follows:
Returns are accepted only if the product is damaged, leaked, or incorrect at the time of delivery.
Customers must notify us within 48 hours of delivery with photos/videos as proof.
Opened or used food products
Products damaged due to improper storage by the customer
Change of mind or taste preference
Once the issue is verified, refunds will be processed within 7–10 business days.
Refunds will be made to the original payment method.
Replacement will be issued for damaged or incorrect products, subject to availability.
Orders can be cancelled before dispatch only.
Once shipped, cancellation requests will not be accepted.
📩 Support Contact:
Email us at info@asambuhillsproducts.com with your order ID for any return or refund queries.